Delete your S&S Clocked In account

This page explains how to request deletion of the account you use in the S&S Clocked In mobile and web apps, and what happens to your data when you do. You can make this request whether or not you still have access to the app — including after leaving the company you worked for.

How to request deletion

1. Email privacy@snstechservices.com.au with the subject “Account deletion request”.
2. Send it from the email address registered on your account, and include your full name and your workspace (company) name or code so we can locate the account.
3. We will verify the request, confirm it with you, and complete the deletion within 30 days of verification.

Because accounts are created and managed by your employer's workspace administrator, you can also ask your administrator to remove your account — the same rules below apply.

What is deleted

• Your login credentials and any active sessions
• Device registrations and push-notification tokens
• Your profile details (photo, contact information)
• App preferences and notification settings

What may be kept, and why

Employment records created through the app — timesheets, attendance and clock-in/out events, leave requests, and payroll-related records — belong to your employer's workspace. Employers are required by law to keep certain employee records for a period after employment ends (for example, Australian employment law requires time and wage records to be kept for up to 7 years). Those records are retained under your employer's control for as long as the law requires, but they are disconnected from any active login once your account is deleted.

Questions

For anything else about your data, contact privacy@snstechservices.com.au or support@snstechservices.com.au.